Joshua Gizelt (swashbuckler332) wrote,
Joshua Gizelt

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Credit Fraud

Back in high school, my friends Tim and Dave were talking to another guy Craig about the possiblity of forming a band. It was to be called "Credit Fraud." When Tim asked why the band would be named that, Dave shrugged and answered, "How do you think that we'll get the instruments?"

That band never came to be. Either somebody lost their nerve or they were never that serious about it in the first place. I sometimes wonder what songs they might have come up with... I would expect something along the lines of Harry and the Potters but with Justice League characters and situations instead. Either way, I always thought that Credit Fraud would be a cool name for a band. Of course, thinking up names for bands was a major source of amusement for myself and others when I worked at Tower Records, where one of the classics was "Brown Fountain." That was a John Neder special.

Back to credit fraud... I recieved this e-mail from a friend of mine, and figured I'd pass on the information just in case...
WARNING...New Credit Card Scam. This one is pretty slick since the crooks provide YOU with all the information, except the one piece they want.

Note, the callers do not ask for your card number; they already have it. This information is worth reading. By understanding how the VISA & MasterCard Telephone Credit Card Scam works, you'll be better prepared to protect yourself.

Here's a story passed along the www: by a concerned citizen:

One of our employees was called on Wednesday from "VISA", and I was called on Thursday from "MasterCard".

The scam works like this: Person calling says, "This is (name), and I'm calling from the Security and Fraud Department at VISA. My Badge number is 12460 Your card has been flagged for an unusual purchase pattern, and I'm calling to verify. This would be on your VISA card which was issued by (name of bank). Did you purchase an Anti-Telemarketing Device for $497.99 from a Marketing company based in Arizona?" When you say "No", the caller continues with, "Then we will be issuing a credit to your account. This is a company we have been watching and the charges range from $297 to $497, just under the $500 purchase pattern that flags most cards. Before your next statement, the credit will be sent to (gives you your address), is that correct?"

You say "yes". The caller continues - "I will be starting a Fraud investigation. If you have any questions, you should call the 1- 800 number listed on the back of your card (1-800-VISA) and ask for Security.

You will need to refer to this Control Number. The caller then gives you a 6 digit number. "Do you need me to read it again?"

Here's the IMPORTANT part on how the scam works. The caller then says, "I need to verify you are in possession of your card". He'll ask you to "turn your card over and look for some numbers". There are 7 numbers; the first 4 are part of your card number, the next 3 are the security Numbers' that verify you are the possessor of the card. These are the numbers you sometimes use to make Internet purchases to prove you have the card. The caller will ask you to read the 3 numbers to him.

After you tell the caller the 3 numbers, he'll say, "That is correct, I just needed to verify that the card has not been lost or stolen, and that you still have your card. Do you have any other questions?" After you say No, the caller then thanks you and states, "Don't hesitate to call back if you do," and hangs up.

You actually say very little, and they never ask for or tell you the Card number. But after we were called on Wednesday, we called back within 20 minutes to ask a question. Are we glad we did! The REAL VISA Security Department told us it was a scam and in the last 15 minutes a new purchase of $497.99 was charged to our card.

Long story made short - we made a real fraud report and closed the VISA account. VISA is reissuing us a new number. What the scammers want is the 3-digit PIN number on the back of the card. Don't give it to them. Instead, tell them you'll call VISA or Master card directly for verification of their conversation. The real VISA told us that they will never ask for anything on the card as they already know the information since they issued the card! If you give the scammers your 3 Digit PIN Number, you think you're receiving a credit. However, by the time you get your statement you'll see charges for purchases you didn't make, and by then it's almost to late and/or more difficult to actually file a fraud report.

What makes this more remarkable is that on Thursday, I got a call from a "Jason Richardson of MasterCard" with a word-for-word repeat of the VISA scam. This time I didn't let him finish. I hung up! We filed a police report, as instructed by VISA. The police said they are taking several of these reports daily! They also urged us to tell everybody we know that this scam is happening.

Please pass this on to all your family and friends. By informing each other, we protect each other.

The cornerstone of any telecom field technician's tools is a butt set, also known as a dial set, a combo and a goat. The common term within the crews that I work with is 'butt set,' which refers to how you can "butt in" on a subscriber's line. My old butt set started crapping out on me, so I went into the orifice this morning to get a new one. Instead of the old workhorse, I ended up with a brand new Harris TS 44 Deluxe. I am still not sure how I feel about it. The interface is completely different from the old ones, but the alternative available butt set didn't have a speakerphone on it, and I need that.

I'm on a repair right now where I'm going to have to use it shortly in order to call the frame to change an underground. I was sent to this job location to pull PM data off of an OCU card. The cards themselves keep a record of all of the activity on them, so when there are intermittant problems, the PM data reading can be very useful to figure out what the problem is. What is interesting about this particular situation is that after I pulled the PM data, and I was on the phone with my tester giving him the information, the circuit went down while I was on the phone with him.

The problem with bouncing circuits is that if you look at them while they're up, they look fine. You won't be able to tell where the source of the issue is because it isn't in effect at the time. It happens fairly often that a circuit that goes down from time to time will be up when the technician is at the site looking at it, and there's really nothing that we can do if the circuit shows no problems. You don't want to start changing stuff around until you know what the problem is because you just might end up making it worse. This event was serendipitous for the customer because now I know what the problem is (foreign voltage on the ring side of the pair) and can complete the repair.
Tags: work

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